FREQUENTLY ASKED QUESTIONS
Why offer online giving?
A growing number of people today use online banking and bill pay. Online giving is being offered to allow these individuals the ease of scheduling their contributions to meet their financial needs. Recurring transactions can easily be set up, changed or cancelled as the needs change for the individual or payments can be made on an as-needed basis.
Is online giving secure and confidential?
Yes. The company providing the payment processing is a PCI Level 1 compliant service provider, adhering to a rigorous set of security standards. All payment information is routed to our existing church information system, with the information available only to the church financial secretary.
Will I be able to make payments to the church for reasons other than fulfilling my annual estimate of giving, such as memorials, mission trips, UMCOR, etc.?
Yes. A list of funds which can receive on-line donations is available on the website for you to choose.
How do I sign up for online giving?
Church members should click on User Login, and follow the directions given. Following registration you will receive a confirmation email and will be provided a temporary password. After you have completed registration and made your online contribution you will receive an email confirming receipt of your donation.
How do I donate an honorarium or memorial gift to the church?
Follow the instructions under One Time Gift, and select the fund to which you would like to give. Then make a note in the gift description with the person’s or group’s name and whether it is in honor or in memory of the person or group. You will receive an email receipt.
What if I want to change my bank information or even cancel my recurring payment?
Simply login to your account and update or delete the appropriate information.
How can I keep track of my donations?
You may view a history of your contributions online and the church will also continue to send you periodic statements.
How can I grow in my giving?
Financial stewardship, like other aspects of our discipleship, is an area where we grow. Prayerfully consider increasing your generosity by growing one step.
What if I have additional questions that are not answered here?
Send an email to Dana Chrismon.